Responsible Gaming
Gaming Should Be Entertainment
Online gambling should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to approach it responsibly and within your means. Remember that the house always has a mathematical edge, and you should only gamble with money you can afford to lose.
Age Verification
In Canada, you must be at least 18 years of age (or the legal age of majority in your province) to participate in online gambling. We are committed to preventing underage gambling and verify the age of all players. If you are under the legal gambling age in your jurisdiction, please do not attempt to register or play.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone else, it may indicate a problem with gambling:
- Constantly thinking about gambling or previous gambling experiences
- Needing to gamble with increasingly larger amounts to achieve the desired excitement
- Repeatedly trying to cut back or stop gambling without success
- Chasing losses by returning to gamble again to try to recoup money lost
- Lying to family, friends, or therapists about the extent of gambling involvement
- Jeopardizing or losing important relationships, education, or job opportunities due to gambling
- Relying on others to provide money to relieve desperate financial situations caused by gambling
- Using gambling as a way to escape problems or relieve feelings of anxiety or depression
- Being unable to control, cut back, or stop gambling despite repeated attempts
- Experiencing restlessness or irritability when attempting to reduce gambling
Self-Help Tools & Responsible Gaming Features
Most licensed online casinos offer tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount of money you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount of money you are willing to lose during a gaming session
- Reality Checks: Receive regular reminders during your gaming session about how long you've been playing and how much you've wagered
- Session Time Limits: Set automatic session time limits to help manage your playing time
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your gaming account
- Account Closure: Permanently close your account if you decide to stop gambling
We strongly encourage you to use these tools if you feel your gambling may be getting out of control.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support and resources:
Canada
- Responsible Gambling Council — www.responsiblegambling.org — Ontario-based organization offering resources, counseling referrals, and support for problem gambling
- Gamblers Anonymous Canada — Free peer support meetings and resources across Canada
- Problem Gambling Institute of Ontario — Specialized treatment and prevention programs
International Support Organizations
- GamCare (United Kingdom) — www.gamcare.org.uk — Free confidential advice and support for problem gambling
- GamStop (United Kingdom) — www.gamstop.co.uk — National self-exclusion scheme for online gambling
- Gambling Help Online (Australia) — www.gamblinghelponline.org.au — Counseling and support services
- National Council on Problem Gambling (United States) — www.ncpgambling.org — Resources and helpline: 1-800-522-4700
All support services listed above are confidential, free, and available to help you or your loved ones.
Take Action Today
If you are experiencing signs of problem gambling, please reach out for help immediately. There is no shame in seeking support—many people have successfully overcome gambling problems with the right assistance. Contact one of the organizations above, speak with a healthcare professional, or confide in a trusted family member or friend.
Remember: Help is available, and recovery is possible.